Don’t say Instead say
You shouldn’t feel that way Please, help me to understand you
So, you can’t do any better? What are you feeling right now?
Why did you do that? Tell me, what happened?
You always do… Does what I am doing bother you?
I’m always the one that has to do this What is happening between us?
How could I do this in a different way?

Other common obstacles for communication:

  • Mandate to do something
  • Talk too much
  • Assume or make conclusions beforehand
  • Negative body language (look distracted)
  • Not making the time to listen
  • Take total control of the situation
  • Give advice or solutions
  • Give warnings or threaten
  • Criticize
  • Judge negatively
  • Make fun of them
  • Sarcasm
  • Question everything